Rimini Manage for Oracle
An Integrated Combination of Application Management and Support Services
New Application Management Service (AMS) Models are Emerging to Address the IT Talent Shortage
This article originally appeared on Diginomica.com; it has been modified for this space. The pool of IT experts is shrinking and the talent that remains is being spread thinner as new technologies create demand for expertise. According to Gartner’s “Survey Data: Gartner Talent Management for Tech CEOs Survey, 2020“1 report: “Tech CEOs rank attracting and […]
The Hidden Tax that Comes with Traditional Application Management Services (AMS)
The model for traditional application managed services (AMS) is broken. It’s dated and complex with a time and materials contract structure and a “man-hours” billing system. While the model was originally provisioned for issue resolution, the reality may lead to a continuous, almost unwitting client accommodation of large and growing numbers of billable hours for […]
Simplify, Streamline and Save More by Optimizing What You Already Own
Existing ERP infrastructures remain highly valuable for many organizations across the globe. Despite vendor pressure to discard these investments for full system overhauls, most core systems continue to support mission-critical processes and are deeply embedded in how businesses create value day-to-day. As one of the three foundational steps on the Rimini Smart Path™, Rimini Optimize™ […]
The Traditional Application Management Services Outsourcing Model Fails to Deliver – It’s Time for an Overhaul.
On paper, the traditional Application Management Services (AMS) outsourcing model sounds simple: offload incidents, service requests, routine tasks, and IT backlogs to an outsourced vendor to free up internal IT staff. But the reality? It’s a tangled web of rising ticket volumes, ballooning costs and diminishing returns. Instead of driving transformation, the internal IT team […]
ERP Optimization That Pays for Itself: Unlocking Business Value
IT and business leaders agree that enterprise resource planning (ERP) systems are viewed as a necessary evil. On one hand, ERP is a mission-critical tool that supports operations; on the other, it’s a hefty investment that feels more burdensome than beneficial. Factoring in vendor lock-in or costly rip-and-replace mandates, it comes as no surprise that […]
