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Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
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Rimini Manage™ for Oracle: Expert Managed Services for Oracle

Leverage Rimini Street’s expertise in solving complex Oracle issues. Reduce ticket backlogs, optimize mission-critical systems and lower overhead costs with application managed services (AMS) for Oracle.

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Rimini Manage™ for Oracle: Expert Managed Services for Oracle

AMS for Oracle unlike any other

Drive continuous value from your Oracle investments with managed services for Oracle from Rimini Street. Our expert, global engineering team, leveled up by our proprietary AI-powered service delivery framework, takes time-consuming tasks off your hands and improves service delivery levels. With Rimini Manage for Oracle, you can look forward to having a partner that not only fixes your tickets but helps identify and address the root causes of your issues, quickly and cost-effectively.

Our one-of-a-kind support and managed services model offers predictable pricing, a proactive approach to issue resolution and seamless handoffs. We can keep your systems functional, high-performing and optimized across your entire ecosystem, enabling you to shift critical resources of people, time and money to strategic projects that fuel growth.

Best of all, you can combine third-party support and application management services for Oracle for even greater impact and operational efficiency — all from one trusted partner with the breadth and depth you need for business success.

Get critical Oracle skills

Get critical Oracle skills

As the global leader in third-party support for Oracle EBS, Siebel, JD Edwards and more, our expertise extends naturally into AMS for Oracle. Our 800+ engineers expand your team without increasing payroll.
Learn how
Optimize your Oracle ecosystem

Optimize your Oracle ecosystem

Increase uptime, reduce backlogs and prevent issue recurrence. Taking a proactive approach, we help drive continuous improvement, enable system stabilization and extend the life of your Oracle investment.
Fuel strategic priorities

Fuel strategic priorities

Leave the day-to-day management of your Oracle systems to us while you redirect your budget savings, team and resources toward projects of innovation, differentiation and growth for your organization.

Compare the value

Research, evaluate and consider the differences before you choose an Oracle AMS support alternative for your mission-critical applications.

Traditional MSPs
MSP key attributes
Our 360° managed services value
Land and expand, revenue generation
Overall focus
Flexibility to choose between unlimited
and variable resource models
Contract-focused and tactical
Management approach
Business driven and strategic
Multi-vendor and inefficient
Case resolution
Single vendor for streamlined services and support
Transform and/or replace
Systems approach
Extend the lifespan
Maximizing revenue
Cost model
Pricing options to best match your business needs
Case volumes and speed to closure
Case management
Root cause and client satisfaction
Often SAP/Oracle and project-focused
Advice and guidance
Agnostic and client-focused
SLAs can be hidden behind product support agreements
SLA management
Transparent, driving the right behaviors

4 Ways Your Application Management Services May Be Broken

What are the top four performance issues commonly experienced in other managed services models for Oracle Database and applications? We analyzed thousands of clients’ historical incidents and service requests to find out. See the eye-opening results here.

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4 Ways Your Application Management Services May Be Broken

Expert third-party AMS for Oracle products

Oracle E-Business Suite (EBS)
JD Edwards (EnterpriseOne, World and CNC Managed Services)
Oracle Database
Siebel
Hyperion
Agile PLM

Hear what our clients have to say

SCEE Electrical Ltd
“

Rimini Street helps reduce wasted effort. By minimising friction and focusing on outcomes, I can channel my resources where they matter most.”

Imre Szabo Group ICT Manager Southern Cross Electrical Engineering Limited ("SCEE Group")
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Watch video
Nibco
“

Rimini Street has helped us to maximize the lifespan of our SAP system and to avoid unnecessarily spending money on upgrades. We’ve been able to redirect those funds into acquisitions and developing new products. We’re now spending money on growing NIBCO, not just keeping the lights on.”

Jeff Miller Director, Business Relationship Management NIBCO®
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Iguatemi
“

Rimini's proposal for AMS delighted us due to the differential of its model. In addition to the seniority of the engineers and extremely fast response time, today we don't waste any more time having to manage the tickets. It is a great optimization of resources to have a single service provider for support and AMS.”

Valdemar Castilho IT Operations Manager Iguatemi Empresa de Shopping Centers S.A.
Read story
Guest Services
“

One of our goals was to become more flexible in our PeopleSoft applications upgrade strategy to be able to decide when and how we upgrade these tools. By archiving the PeopleSoft updates we were already entitled to, we were able to complete an upgrade while on independent support — and do it on our own timeline. If we want to upgrade in the future, that’s a choice we can make without outside pressure.”

Steve Jacobs IT Director Guest Services
Read story
SCEE Electrical Ltd
Nibco
Iguatemi
Guest Services

Additional resources

Rimini Manage for Oracle
Datasheet
Rimini Manage for Oracle

An Integrated Combination of Application Management and Support Services

Read Datasheet
New Application Management Service (AMS) Models are Emerging to Address the IT Talent Shortage
Blog
New Application Management Service (AMS) Models are Emerging to Address the IT Talent Shortage
Rimini Street Staff
5 min read

This article originally appeared on Diginomica.com; it has been modified for this space. The pool of IT experts is shrinking and the talent that remains is being spread thinner as new technologies create demand for expertise.  According to Gartner’s “Survey Data: Gartner Talent Management for Tech CEOs Survey, 2020“1 report: “Tech CEOs rank attracting and […]

Read Blog
Optimizing Application Management Services (AMS) to Drive Business Growth
eBook
Optimizing Application Management Services (AMS) to Drive Business Growth
Read eBook
The Hidden Tax that Comes with Traditional Application Management Services (AMS)
Blog
The Hidden Tax that Comes with Traditional Application Management Services (AMS)
Rimini Street Staff
6 min read

The model for traditional application managed services (AMS) is broken. It’s dated and complex with a time and materials contract structure and a “man-hours” billing system. While the model was originally provisioned for issue resolution, the reality may lead to a continuous, almost unwitting client accommodation of large and growing numbers of billable hours for […]

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A CIO’s Guide to Winning in a Volatile Market
Blog
A CIO’s Guide to Winning in a Volatile Market
Joe Locandro
Joe Locandro
EVP & Global Chief Information Officer
5 min read

Volatility. It’s here to stay for the next unforeseen number of years, so get comfortable with the uncomfortable. While some may argue that planning in today’s market is impossible to do, the most effective way to navigate and win is to take a pragmatic approach to investments, risk management and workforce planning.   As a seasoned […]

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SAP Experts in Action: No ERP Upgrade. No Problem.
Blog
SAP Experts in Action: No ERP Upgrade. No Problem.
Garth Adcock
Garth Adcock
VP, SAP Service Delivery, Rimini Street
3 min read

As the VP of SAP Service Delivery at Rimini Street, I’ve seen the chaos that upgrades can bring to an organization. IT leaders understand upgrades are more than just technical exercises – they can introduce potential downtime, compatibility issues, and unexpected disruptions. As a real-life situation, after upgrading SuccessFactors, one of our large utility clients […]

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Rimini Street Launches Rimini Manage™ for Workday
Press Release
Rimini Street Launches Rimini Manage™ for Workday

Organizations can now benefit from Rimini Street’s expert management services to streamline Workday operations, address staffing needs, and drive better business outcomes LAS VEGAS – March 27, 2025 – Rimini Street, Inc. (Nasdaq: RMNI), a global provider of end-to-end enterprise software support and innovation solutions, and the leading third-party support provider for Oracle, SAP and […]

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Rimini Street® Solutions and ServiceNow®: Accelerating Transformation
Blog
Rimini Street® Solutions and ServiceNow®: Accelerating Transformation
Saulo Bomfim
Saulo Bomfim
Vice President, Product and Service Strategy
4 min read

Senior leaders in IT, finance, procurement, and supply chain are under financial and time pressure to streamline their operations, enhance productivity, and drive innovation. With technology driven deadlines, board and end user expectations, and competition at an all-time high, where do leaders turn to for not only solid advice but also near-term action?  Enter the […]

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Leading with Confidence: Q&A with Rimini Street’s CFO on the Business Impact of Tariffs
Blog
Leading with Confidence: Q&A with Rimini Street’s CFO on the Business Impact of Tariffs
Michael Perica
Michael Perica
EVP & Chief Financial Officer
5 min read

For most business leaders, the impact of the newly announced tariffs is top of mind. We sat down with Michael Perica, CFO at Rimini Street, to get his perspective on what actions finance and IT executives should take to better prepare their business for the unknown.   How can organizations respond to tariff concerns? Drawing from […]

Read Blog

Experience a better AMS model for Oracle

Contact Rimini Street today to learn how our unified support and application managed services for Oracle can simplify maintenance and free up resources while improving business outcomes.

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